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Booking confirmation: When you get the answer from Kanpai that your tour and date previously requested are available, you must confirm your reservation as soon as possible sending back our booking form duly completed and signed (Dowload Booking Form). Once we receive this booking form with all appropriate payment information, Kanpai will check again your tour request availability and then, possibly confirm your booking issuing a confirmation invoice. This confirmation invoice will be sent to you by email meaning that your reservation has been definitively registered and accepted by Kanpai Tours.

Last minute bookings: If you are already in Lyon or France and would like to make a reservation to tour today, tomorrow or the coming days, please dial +33 684 521 499. All reservations are on a “first come, first served” basis. Payments will be due the day of the tour to our Driver / Guide before departure of the minibus. Visa and MasterCard cards are accepted. In advance, thank you for respecting your bookings because we trust you!

Contacting Kanpai by phone: You can call us at +33 684 521 499 from 7:30 am to 10:00 pm (GMT+1), 7 days a week. In case you reach the answering phone machine it is because we are all currently on wine tours or sightseeing excursions. Please leave a message with your name, phone number, hotel & room number in Lyon and we will get back to you as soon as possible. Note that we always give an answer to every customer’s request whether by calling you at your mobile phone or sending a fax message to your hotel before 8:00 pm. Thank you for your patience and understanding!




Public Tour

Annecy & Perouges

Beaujolais Golden Stones

Lavender in Bloom

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